FAQ

Yes we do require a $75 deposit to secure the date. Bookings are not confirmed until payment & contract are received. The deposit does NOT go towards your balance. Your deposit will be refunded 24-48 hours after the event. Cleaning & Damage Deposit will be refunded only if the equipment is dry, not damaged, not stained, and balls are inside the ball pit at the time of pick-up. Any food, slime, spilled drinks, face paint, heel marks, excessive dirt, or permanent staining will result in the deposit being retained.

Your deposit is refundable if you cancel 15 days prior to your event. Cancellations 14 days or less from the event are non-refundable, but are transferable and may be rescheduled for another available date.

We are not able to set up in rainy/windy conditions for safety reasons. We strongly recommend an indoor back up plan to avoid cancelation. Any rain or winds over 20 mph will require an indoor location or result in event cancelation. Full Deposit will be refunded if cancelation takes place due to inclement weather.

Deposits and Final payment can be made with:

Debit and all Major credit cards (directly on our website)

Zelle is also accepted

*Cash may also be accepted for Final Payment

Deposit is required to secure date

Final Payment is required morning of event

Rental time is up to 8 hours. We can arrive to set up as early as 10 am depending on your location and the amount of events we have booked that day. Latest pick-up time is 8 pm.